Pure. Cold-Pressed. Delivered Across India.

Privacy Policy

Privacy Policy

Last Updated: July 6, 2026

Welcome to Sunlora ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and related services.

By accessing or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Account credentials

  • Payment information (processed securely through third-party payment providers)

Order Information

  • Products purchased

  • Order history

  • Delivery preferences

  • Transaction details

Device & Usage Information

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Time spent on the website

  • Cookies and analytics data

2. How We Use Your Information

We use your information to:

  • Create and manage your account

  • Process and deliver orders

  • Provide customer support

  • Send order confirmations and delivery updates

  • Improve our products and services

  • Personalize your shopping experience

  • Detect and prevent fraud or unauthorized activities

  • Comply with legal obligations

  • Send promotional offers (only where permitted or with your consent)

3. Payment Information

Payments are processed securely by trusted third-party payment gateways. We do not store your complete debit card, credit card, or banking information on our servers.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Keep you signed in

  • Analyze website traffic

  • Improve website performance

  • Provide a better user experience

You can disable cookies through your browser settings, although some features may not function properly.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with:

  • Payment service providers

  • Delivery and logistics partners

  • Cloud hosting providers

  • Analytics providers

  • Customer support platforms

  • Government authorities when required by law

All third-party providers are expected to protect your information appropriately.

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable methods to safeguard your data, no method of transmission over the internet or electronic storage is completely secure.

7. Data Retention

We retain your information only for as long as necessary to:

  • Fulfill your orders

  • Maintain your account

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

8. Your Rights

Depending on your applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Delete your account and personal data

  • Withdraw consent where applicable

  • Request a copy of your data

  • Object to certain processing activities

To exercise these rights, please contact us using the details below.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will take appropriate steps to delete it.

10. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised "Last Updated" date. Continued use of our services after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Sunlora

Email: support@sunlora.co

Website: https://sunlora.co

By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.